After purchasing eBooks from this site, you will receive an email from BookFunnel with a link to download the book. With one click, you can easily read the books on any device, including any e-reader, phone, computer, Kindle, Nook, Kobo Reader, iPad, iPhone, and any other tablet or device that supports ePub files.

You can also read your books in the free BookFunnel app on iOS and Android.

BookFunnel email support is included with your purchase. For help with loading the books onto your device, please email help@bookfunnel.com.

If you didn't receive an email from BookFunnel with the download links, please check your spam, junk, or promotions folders. You can also contact us via the Contact Us page on this website or via the email on your order confirmation receipt, and we can resend the links.

We ship only to the United States via the United States Postal Service.

Paperbacks are printed on demand, which means we order the books directly from the printer. This process takes 2-3 weeks to arrive at our office. After that, Jillian Frost will sign the books, and you will receive a shipping notification.

The process takes about 4 weeks, but printer delays can cause longer shipping times.

Once your paperback order has shipped, you will receive a tracking number via email. Depending on your shipping method at checkout, most orders are received within 7 days. However, we are shipping from Southwest Florida, where we get hurricanes and other unexpected inclement weather that might cause USPS to run behind schedule.

If you have any questions about tracking or shipping, please email us at the address on your order confirmation.

Can I pause, modify, or cancel my subscription?

Absolutely! You can modify, pause, or cancel your subscription at any time from your account.

If you don't like the theme for a box or just need to take a break, you can skip or pause the billing from your dashboard. The same goes for cancellations or modifications.

If you cancel prior to a box's shipment, and you have already paid, you will still receive the items.

To cancel your subscription, simply log into your account and hit the cancel button. No questions asked.

Do you offer refunds for subscriptions?

We don't offer refunds for change of mind. However, if you would like to cancel your subscription, you can do so from your account.

If you have already paid for a box or items that have not yet shipped, you will still receive them on the same schedule indicated on the product page.

For any questions or concerns, please Contact Us.

If you'd like us to send the order or subscription to someone else, enter your billing information at checkout with your name and details and add their name and address for the shipping address.

We also ask you leave a note at checkout indicting it's a gift and if there's a special occasion or a message you'd like us to add to the packaging.

Once an order is placed, you can cancel with a few conditions:

1. For signed paperbacks, you must contact us via email before we order your books from the printer. All books listed on this site are printed on demand, which means we order books just for you, and therefore, we cannot cancel and order once we have placed an order with the printer.

2. For eBook pre-orders, you cancel and get a full refund if you contact us no less than 5 business days before the release date. Once the book is on your device, we cannot offer a refund or cancel the order.

After we have fulfilled your order, we cannot cancel or offer a refund.

Digital items cannot be cancelled or refunded after purchase since we cannot remove the file from your device.

To cancel an order Contact Us.

All sales on digital products are final.

We do not offer refunds for change of mind on instantly available eBooks and audiobooks. Since the item cannot be removed from your digital device, we cannot accept the return.

eBook pre-orders are the only exception to the refund policy. If you contact us via email no less than five business days before the release date indicated on the product page, we can offer you a full refund.

Paperbacks are ordered and printed on demand. Because of this, we are unable to cancel or refund an order that is already in progress.

If you have received a damaged or defective item, please email us within 7 days of receiving your order with your order number, pictures of the items, and a description of the issue.